Important COVID-19 Update


These are certainly challenging times for us all.

We are committed to doing everything we can to prioritise the wellbeing of our people, those who use our services and their representatives and the communities we serve to help contain the spread of COVID-19. We also want to reassure you that we continue to be fully operational and that we will continue to provide our full suite of dispute resolution services during this time.

Having well developed online dispute resolution options, this is in many ways business as usual for us as we focus on providing a seamless service, regardless of where our case management staff, mediators, arbitrators, and other dispute resolution practitioners are working.

We know you are working through similar challenges to ours and that these are uncertain times for everyone. From all of us here we send our thoughts to you, your teams and families.

We have developed a range of FAQs for FDR Mediation which cover the questions we are being asked most often – read them here. These have been updated to include guidelines for shared care under Alert Level 3. Please let us know if we can be of any further assistance to you and we will keep you informed with any further updates.

Why use the FDR Centre?

Choosing the right Dispute Resolution provider is an important decision. Rest assured you are in the most capable hands with us. Here are a few key benefits you’ll get when choosing our service.

A more personalised approach

At the FDR Centre you’re not just a case number. We never assume that anyone’s family relationships and disputes are the same and pride ourselves on a tailored approach.


Quicker time frame from application to resolution

At the FDR Centre, we aim to have your FDR Mediation completed in three weeks from application, subject to each party’s availability.

Our Family Law services are designed to provide a quicker alternative to court proceedings.

We’re governed by unique ‘Rules’ and ‘Protocols’ offering you more protection.


Independent point of contact

We understand that many people are going through life changing and often very stressful situations. We aim to provide neutral reassurance and confidential advice. Our team are on call during business hours to answer any questions you may have.


Quality assurance

We select only the most experienced and well respected mediators, arbitrators, family law specialists, and conflict & communication coaches and counsellors. You can be assured that rigorous checks and balances are in place to ensure our high standards are met.