Important COVID-19 Update


These are certainly challenging times for us all.

We are committed to doing everything we can to prioritise the wellbeing of our people, those who use our services and their representatives and the communities we serve to help contain the spread of COVID-19. We also want to reassure you that we continue to be fully operational and that we will continue to provide our full suite of dispute resolution services during this time.

Having well developed online dispute resolution options, this is in many ways business as usual for us as we focus on providing a seamless service, regardless of where our case management staff, mediators, arbitrators, and other dispute resolution practitioners are working.

We know you are working through similar challenges to ours and that these are uncertain times for everyone. From all of us here we send our thoughts to you, your teams and families.

We have developed a range of FAQs for FDR Mediation which cover the questions we are being asked most often – read them here. These have been updated to include guidelines for shared care under Alert Level 3. Please let us know if we can be of any further assistance to you and we will keep you informed with any further updates.

Fees for FDR Mediation

In this section you can find out more about the cost of FDR Mediation (the cost includes Voice of the Child and Preparation for Mediation).

There is no charge for contacting the FDR Centre to discuss FDR Mediation or for the FDR Centre to complete an initial assessment of your suitability to participate in FDR Mediation (the ‘FDR Assessment‘).

Eligibility for Government Funding

The Government funds the FDR Mediation process for everyone. This may include the FDR Mediation itself, Preparation for Mediation, Voice of the Child, as well as family legal advice.

Based on your income and number of dependents, you will be either Fully Funded or Partially Funded.

If you are fully funded you are entitled to the government subsidised FDR Mediation service at no charge. If you are partially funded, you will be required to pay $448.50 (including GST). This payment will be required only after you have completed the FDR Assessment (there is no charge for the FDR Assessment stage of the process).

To see if you qualify for full funding, have a look at the Eligibility Table below:

Number of dependants* Maximum annual income** (before tax and any deductions) Maximum fortnightly income (before tax and any deductions) Maximum earnings over past 3 months (before tax and any deductions)
0 (you have no dependants) $23,820.00 $916.15 $5,955.00
1 (partner or child) $37,722.00 $1,450.85 $9,430.50
2 (partner and/or children) $54,245.00 $2,086.35 $13,561.25
3 (partner and/or children) $61,642.00 $2,370.85 $15,410.50
4 (partner and/or children) $68,882.00 $2,649.31 $17,220.50
5 (partner and/or children) $77,002.00 $2,961.62 $19,250.50
6 or more Add $7,124.00 for each extra dependant Add $274.00 for each extra dependant Add $1,781.00 for each extra dependant

*a dependent includes a partner who has no income and all children who rely on you for financial support, whether or not they live with you. This may also include your partner’s children if you are regularly making payments for them.

**income includes wages or salary as well as any benefits, interest or income received from a trust. It does not include debts, assets or your partner’s income.

How can I apply for full funding?

To apply for full funding you will need to:

(a) complete, sign, and return the Ministry of Justice Funding Declaration Form; and

(b) provide proof of income to support your application.

Proof of income may include:

  • letter from employer or payslip;
  • bank statements for the last 3 months;
  • letter from NZ Work and Income;
  • copy of your most recent tax return; or
  • proof that you have been granted civil or family legal aid in the previous 12 months

Please provide a copy of the completed Funding Declaration Form together with proof of income to your case manager as soon as possible.

How can I pay if I am not fully funded?

Our bank account details for payment by direct debit are below (please include your FDR number and your name as the payment reference):

Account number: 03 1322 0837828 02
Banking institution: Westpac
Reference: FDR File Number and Name

Payment may also be made by credit card by selecting ‘Make a Payment’ below (credit card payment will incur a 2.95% merchant fee).


I believe the FDR Mediation process saved us extensive legal costs.

Our case manager was wonderful and really quick to help out with any issues.