Mediation Fees

Our Mediation service costs $1,900 (incl GST). The parties will get five hours of mediation time, including both pre-mediation (separate sessions with the mediator) and the joint mediation session.

If you find you need more time, the subsequent hourly rate is $300 (incl GST).

When do I need to pay?
Payment is required in advance.

Once we receive payment of the Mediation Fee, your case manager will appoint a Mediator and make arrangements for your session.

How do I pay?
When you apply online, you will be asked to pay for your session(s) using a secure online payment system.

You can also pay by credit card or electronic transfer through online banking. Just ask your case manager for details.

What happens if I need to cancel or reschedule?
If you need to cancel or reschedule a session, please contact your case manager right away.

A cancellation fee may apply:


Cancellation notice period  Cancellation fee
No notice (don’t show up) Full fee will be fortified
More than 14 days from (including the date of) a scheduled session $250.00
Between 14 and 8 days from (including the date of) the scheduled session 50% of the relevant fee
7 days or less from (including the date of) the scheduled session 75% of the relevant fee
<!-- Start of nzdrc Zendesk Widget script --><!-- [et_pb_line_break_holder] --><script id="ze-snippet" src=""> </script><!-- [et_pb_line_break_holder] --><!-- End of nzdrc Zendesk Widget script -->