Important COVID-19 Update


These are certainly challenging times for us all.

We are committed to doing everything we can to prioritise the wellbeing of our people, those who use our services and their representatives and the communities we serve to help contain the spread of COVID-19. We also want to reassure you that we continue to be fully operational and that we will continue to provide our full suite of dispute resolution services during this time.

Having well developed online dispute resolution options, this is in many ways business as usual for us as we focus on providing a seamless service, regardless of where our case management staff, mediators, arbitrators, and other dispute resolution practitioners are working.

We know you are working through similar challenges to ours and that these are uncertain times for everyone. From all of us here we send our thoughts to you, your teams and families.

We have developed a range of FAQs for FDR Mediation which cover the questions we are being asked most often – read them here. These have been updated to include guidelines for shared care under Alert Level 3. Please let us know if we can be of any further assistance to you and we will keep you informed with any further updates.

Family & Relationship Conflict

Family conflict comes in many forms and affects us all in different ways. Sometimes these disputes cause great stress and deep resentment, and can seem impossible to resolve. A neutral, third party may be able to help.

We provide a full range of mediation services to assist individuals and families in finding flexible and lasting solutions to their family and relationship disputes.

We also provide counselling services, whether on an individual, couple, or family/group basis.

Our services are flexible and cost effective, allowing you the opportunity to resolve issues privately in the one forum, without going to court.

Our mediation services cover:

For Elder Mediation, FDR Mediation and Family Law Mediation follow the above links for further information specific to those processes.


Our mediator was able to keep the situation calm, enabling me to remove emotions and focus on the issues.