Important COVID-19 Update

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These are certainly challenging times for us all.

We are committed to doing everything we can to prioritise the wellbeing of our people, those who use our services and their representatives and the communities we serve to help contain the spread of COVID-19. We also want to reassure you that we continue to be fully operational and that we will continue to provide our full suite of dispute resolution services during this time.

Having well developed online dispute resolution options, this is in many ways business as usual for us as we focus on providing a seamless service, regardless of where our case management staff, mediators, arbitrators, and other dispute resolution practitioners are working.

We know you are working through similar challenges to ours and that these are uncertain times for everyone. From all of us here we send our thoughts to you, your teams and families.

We have developed a range of FAQs for FDR Mediation which cover the questions we are being asked most often – read them here. Please let us know if we can be of further assistance to you and we will keep you informed with any further updates.

Family Law Arb-Med

Under the FDR Centre Arb-Med process, the parties agree to refer their dispute to arbitration, but as a preliminary and mandatory step in the process, the arbitration is stayed following the appointment of the arbitrator to allow the parties the opportunity to try and resolve their dispute by mediation with the appointed arbitrator acting as mediator.

The primary advantages of Arb-Med are first, that the parties are required to mediate in the context of a formal arbitration process with its attendant costs and resourcing implications that will immediately resume if they are not successful, and second, that if a settlement is not reached in the mediation, the arbitrator who was acting as mediator will have been informed as to the issues in dispute and the facts of the case which can be carried over into the arbitration with potentially significant time and cost savings for the parties. It is conceivable that the resumed arbitration may involve nothing further than the arbitrator making an award based on the evidence provided during the mediation.

By starting with an arbitration process, the key benefit was being able to mediate with all the information on the table. A unique and highly effective service!