18 August 2021 | COVID Update

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In line with Ministry of Health guidance, our staff are currently working remotely. They remain available to assist and it is business as usual. However, we ask that wherever possible you contact us online or by email to casemanager@fdrc.co.nz

If you need to courier documents, please contact our case management staff in the first instance to confirm the appropriate delivery details.

For updated guidance from the Ministry of Justice on shared care of children during COVID-19 alert levels please click here

He waka eke noa.

Elder Mediation Fees

Our Elder Mediation service costs $1,900 (incl GST). The parties will get five hours of mediation time, including both pre-mediation (separate sessions with the mediator) and the joint mediation session.

If you find you need more time, the subsequent hourly rate is $300 (incl GST).

When do I need to pay?

Payment is required in advance.

Once we receive payment of the Mediation Fee, your case manager will appoint a Mediator and make arrangements for your session.

How do I pay?

When you apply online, you will be asked to pay for your session(s) using a secure online payment system.

You can also pay by credit card or electronic transfer through online banking. Just ask your case manager for details.

What happens if I need to cancel or reschedule?

If you need to cancel or reschedule a session, please contact your case manager right away.

A cancellation fee may apply:

 

Cancellation notice period  Cancellation fee
No notice (don’t show up) Full fee will be fortified
More than 14 days from (including the date of) a scheduled session $250.00
Between 14 and 8 days from (including the date of) the scheduled session 50% of the relevant fee
7 days or less from (including the date of) the scheduled session 75% of the relevant fee